How can I buy an all-purpose card?
The cards are sold at all subway stations of Beijing. No certificate or license is needed for buying the card, and 20 yuan deposit shall be paid for the card. The first deposit amount in the card shall not be less than 20 yuan, and only the amount equal to integral multiples of 10 Yuan is accepted for recharge. (There is a 20 RMB deposit, and a 20 RMB minimum for your first charge. The only amount equal to integral multiples of 10 Yuan is accepted for recharge.)
What’s the treatment for all-purpose card holders’ requesting reimbursement certificate by providing the card’s valid purchase document?
The station shall provide the certificate for card purchase reimbursement if the all-purpose card holders request it by providing the card’s valid purchase document, and a remark stating that the invoice has been issued shall be included in the printed certificate. No invoice will be provided for the deposit.
What’s the treatment when passengers request an invoice by providing the recharge slip printed by a self-service device?
When passengers request an invoice by providing his or her recharge slip printed by a self-service device, the worker of the station shall check and made a remark on the slip before providing the valid invoice with corresponding amount; no invoice shall be provided if the slip is not true or not for the card’s recharge; no more invoice is provided if the remark on the slip states that the invoice has been issued.
Does the All-purpose Card allow overdraft?
Entry is permitted if the balance of the card is more than 3 yuan (the lowest ticket price), and overdraft is allowed for one time for exit. The overdrawn amount will be repaid when recharge is made.
Is there any requirement for card return and refund?
Only the cards which deposit amount no more than 100 yuan (exclusive of 100 yuan), have complete transaction records, readable information and good appearance without any physical damage (scratch, fracture, bending, punching, soak, additional film) are accepted at the stations for card return and refund. The number of cards for return and refund each time may not be more than 5. In case of incomplete transaction records or any overdraft, complete transaction records or overdraft repayment shall be obtained or made before card return and refund.
Which stations on the 15 lines of Beijing Subway handle the return and refund of all-purpose cards?
Route
|
station
|
Line 1
|
Gu Cheng, Si Hui, Wang Fu Jing, Fu Xing Men
|
Line 2
|
Xi Zhi Men, Jian Guo Men, Beijing Railway Station
|
Line 5
|
Li Shui Qiao, Dong Dan, Yong He Gong Lama Temple
|
Line 6
|
Che Gong Zhuang West, Ping An Li, Shi Li Pu, Huang Qu, Dong Xia Yuan
|
Line 7
|
Guang An Men Nei, Jiao Hua Chang
|
Line 8
|
Bei Tu Cheng, Huo Ying, Gu Lou Da Jie
|
Line 9
|
Qi Li Zhuang, Beijing West Railway Station
|
Line 10
|
Zhi Chun Lu, Shao Yao Ju, Shi Li He, Feng Tai Zhan, Song Jia Zhuang, Ci Shou Si
|
Line 13
|
Dong Zhi Men, Da Zhong Si
|
Line 15
|
Wang Jing West, Hua Li Kan, Nan Fa Xin, Liu Dao Kou
|
Batong Line
|
Ba Li Qiao, Tu Qiao
|
Changping Line
|
Sha He Gao Jiao Yuan, Sheng Ming Ke Xue Yuan
|
Fangshan Line
|
Da Bao Tai, Liang Xiang Nan Guan
|
Yizhuang Line
|
Wan Yuan Jie, Rong Chang Dong Jie, Song Jia Zhuang
|
Airport Express
|
Terminal 3, Terminal 2
|
What should passengers resort to for the questions about all-purpose card (Public transportation card)?
Passengers may resort to all-purpose card’s service hotline or the card-issuing company’s website for the card’s enquiry, consultation, suggestions or claims.
Service hotline of the card-issuing company: 88087733